Remote Diagnostics
 Screen Sharing

 

ScreenSharing is an advanced technology designed for the most effective resolution of computer problems and remote training. Built into our proprietary software suite TekLink™, this tool enables our Experts to connect to your computer via the Internet in order to see your screen the way you do and show you a solution on your computer in the real time mode. This feature is as effective as having an Expert sitting right next to you showing you how to fix a problem.

Used in combination with chat, ScreenSharing allows fast and easy problem resolution. It is especially effective when a problem description or the instructions on how to solve the problem are too complicated. Just grant our Experts access to your computer and they will take all the necessary steps to resolve a problem.

ScreenSharing is also an excellent solution for those who want to improve their computer skills and technical knowledge. As you watch Expert's actions on your screen, you can ask questions or make comments. As a great visual tool, Screen Sharing makes online repair and support even more user-friendly and convenient.

The ScreenSharing module is an absolutely safe application (see our Privacy Policy ) and may be used only upon your explicit permission. Our Experts cannot access any private information or documents on your computer. Moreover, you can monitor the Expert's actions in real time and terminate the sessions any time with a simple key combination (Ctrl+Break).

 

       
 

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Flexible payment options:
Pay as low as $19.95 per incident or choose from our subscription plans for as low as $24.95/month!
 
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