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ScreenSharing is an advanced technology designed for the most effective
resolution of computer problems and remote training. Built into our proprietary
software suite TekLink™, this tool enables our Experts to connect to your
computer via the Internet in order to see your screen the way you do and
show you a solution on your computer in the real time mode. This feature
is as effective as having an Expert sitting right next to you showing
you how to fix a problem.
Used in combination with chat, ScreenSharing allows fast and easy problem
resolution. It is especially effective when a problem description or the
instructions on how to solve the problem are too complicated. Just grant
our Experts access to your computer and they will take all the necessary
steps to resolve a problem.
ScreenSharing is also an excellent solution for those who want to improve
their computer skills and technical knowledge. As you watch Expert's actions
on your screen, you can ask questions or make comments. As a great visual
tool, Screen Sharing makes online repair and support even more user-friendly
and convenient.
The ScreenSharing module is an absolutely safe application (see our Privacy
Policy ) and may be used only upon your explicit permission. Our Experts
cannot access any private information or documents on your computer. Moreover,
you can monitor the Expert's actions in real time and terminate the sessions
any time with a simple key combination (Ctrl+Break).
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