LiveRepair.com is an industry leader in providing outsourced support services and tools. We are the only company that develops its own support tools and provides support services. This combination allows us to achieve a great synergetic effect.
LiveRepair.com tailors its technical support services to specific needs of companies of all kinds. Should that be a small or home office, small or medium-sized enterprises, system builder, software vendor, value-added reseller or Internet service provider, LiveRepair.com has all the solutions necessary to meet its technical support needs.
LiveRepair.com is proud to offer a software support package which is uniquely configurable to partners' needs and requirements. LiveRepair.com's internally developed software suite, TekOffice™ , enables a full customization of the user interface (including greetings, logos, desktop icons, etc.). If you need a completely custom integration beyond the standard integration options, our Software Development Group will develop a complete solution for you, no matter if it is a special integration interface, a new user interface, a language/country localization, or a completely custom application. The standard protocols and open interface of TekOffice™ , the software component of TekSource™ , allows for easy integration with the partner's online services and/or existing support infrastructure. It can be easily integrated into any Web- or Windows-based application using the standard integration mechanism or via a custom gateway using Web forms, custom components, or Web services. LiveRepair.com offers its outsourcing partners an option to customize support solution for each specific client, product, or service.
Our thoughtful training program allows LiveRepair.com to quickly train our professional, well-spoken, and courteous technicians to provide support for your software or hardware product. If you need to test your software and develop a knowledge base to support your product, we will gladly help you with this task as well. Our technical team is qualified to support any Windows-based and Web-based application or PC-compatible hardware product.
All LiveRepair.com products for partner companies are completely customizable. Several billing options are available as well (usage pricing vs. unlimited term licenses, custom development, testing, knowledge base development, training, etc.). By using TekPass™ , LiveRepair.com's secure payment gateway, partner companies may accept online payments for remote support services.
Partnering with LiveRepair.com is easy and effective. Please contact us for a custom quote.
